Welcome to drsumitanandortho.com. We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Website and use our services. Please read this policy carefully. By using or accessing the Website, you agree to the practices described below.
1. Information We Collect
We may collect personal information from you in various ways, including when you visit the Website, fill out a form, subscribe to a newsletter, or communicate with us. The types of information we may collect include:
- Personal Identification Information: name, email address, postal address, phone number, etc.
- Medical / Health Information: In case you fill out forms for consultations or appointments, we may collect health history and relevant medical data (only with your consent).
- Usage Data: internet protocol (IP) address, browser type, browser version, pages of the Website you visit, time & date of your visit, time spent on those pages, device identifiers, and other diagnostic data.
- Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to track activity on our Website and hold certain information.
- Other Data: any other information you choose to provide (for example, feedback, comments, or survey responses).
How We Use Your Information
We use the data we collect in the following ways:
- To provide, operate, and maintain the Website.
- To respond to your inquiries, questions, or requests (e.g., appointment scheduling, consultation requests).
- To send you emails, newsletters, updates, and other communications.
- To personalize and improve your user experience, including analyzing usage patterns.
- To detect, prevent, and address technical issues, fraud, security breaches, or misuse.
- To comply with legal obligations, regulations, or law enforcement requests.
- For internal record keeping and reporting.
3. Legal Basis for Processing (if applicable)
If required under applicable law (for example, GDPR or local privacy laws), we rely on one or more of these legal bases to process your personal data:
- Your consent — where you have given clear permission to process your personal data for a specific purpose.
- Contractual necessity — to fulfill obligations (e.g., providing you with services you requested).
- Legitimate interests — for purposes such as improving the Website, security, and preventing fraud, provided these do not override your fundamental rights.
- Legal compliance — to comply with applicable laws or regulations.
4. Disclosure of Your Information
We may share or disclose your personal information under the following circumstances:
- With our service providers, contractors, or agents who assist us with website operations, hosting, data analysis, email delivery, IT services, or customer support, under confidentiality obligations.
- To comply with legal obligations, e.g., if required by court order, law, or governmental authority.
- * In connection with a business transaction (e.g,. merger, sale, reorganization) involving our practice or the Website, provided the acquiring entity agrees to protect your data consistent with this policy.
- * With your consent, where you choose to share your information with third parties.
We do not sell, rent, or trade your personal data to third parties for marketing without your explicit consent.
5. Cookies, Tracking & Analytics
- We use cookies and similar tracking technologies (such as web beacons, pixel tags, and local storage) to automatically collect usage information and to improve and personalize the Website.
- Cookies may be session cookies (which expire once you close your browser) or persistent cookies (which remain until a set period unless you delete them).
- You have the option to disable cookies through your browser settings, though doing so may affect the functionality of the Website.
- We may use third-party analytics tools (e.g., Google Analytics) to monitor traffic, user behavior, and trends. These tools may collect your IP address, device type, browser information, and pages visited.
6. Data Security
We take reasonable steps to protect the confidentiality, integrity, and availability of your data. These steps include:
- Using encryption (where feasible) in transit (e.g., SSL/TLS)
- Access controls and authentication protocols for staff
- Regular security assessments, monitoring, and audits
- Keeping software and systems up to date
However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee the absolute security of your information.
7. Data Retention
We will retain your personal data only for as long as is necessary for the purposes described in this Privacy Policy, or as required by applicable law. When your data is no longer needed, we will securely delete or anonymize it.
8. Third-Party Links & Services
Our Website may contain links to third-party websites or services, which are not controlled or operated by us. We are not responsible for the privacy practices or content of those third parties. We encourage you to carefully read the privacy policies of any such websites.
9. Your Rights
Depending on your jurisdiction, you may have certain rights with respect to your personal data, including:
- The right to access the data we hold about you
- The right to correct or update your data
- The right to request deletion or removal of your data
- The right to restrict or object to certain processing
- The right to data portability
- The right to withdraw consent (where processing is based on consent)
- The right to complain to a regulatory authority
If you would like to exercise any of these rights, please contact us using the contact information below.
10. Children’s Privacy
Our Website is not intended for persons under the age of 18. We do not knowingly collect personally identifiable information from children. If you believe we may have collected data from a minor, please contact us, and we will take steps to delete that information.
11. Changes to This Privacy Policy
We may revise this Privacy Policy from time to time. The “Last updated” date at the top will reflect the date of the latest version. When we make material changes, we will notify you (for example, via email or by posting a prominent notice on the Website) before the change becomes effective.
12. Contact Us
If you have questions, concerns, or requests concerning this Privacy Policy or your personal data, you may contact:
Dr. Sumit Anand
Email: [email protected]
Phone: 9330393301
If you like, I can customize this further to reflect specific laws (e.g., Indian IT Act, GDPR) or the kinds of data you collect (especially health records). Would you like me to prepare a version specifically tailored for India (or for your clinic’s operations)?
